Diploma in Travel, Tourism & Hospitality Management

Duration: 15 Months

Course Description:

This course is intended for those individuals who are interested in obtaining extensive   knowledge and practical skills related to the world of travel and tourism and obtaining a qualification to become licensed tour guides in Uganda. This program of studies will primarily focus on the skills and competencies required by travel agents and tour operators and will also cover macro aspects of this dynamic industry including the Hotel Management.

Key Learning Outcomes

At the end of the course the student will be able to:

  • Start and manage a Tour & Travel Company
  • Organize and manage trade fairs, exhibitions and other events in both the Tourism & Hospitality Industries
  • Understand the role of the tour guide and manage the complex concepts of a well organized tour
  • Be creative in the design and management of historical tours
  • Evaluate and anticipate customer expectations during the implementation process of tour guiding
  • Understand and explain the detailed historical content of various itineraries and sites
  • Manage individuals, small, medium, and big tour groups and ensure safety and customer satisfaction at all times
  • Manage both ordinary, VIPs and VVIPs clients
  • Display skills to manage Hotels, Resorts, Lodges, Conferences and Events
  • Comprehend complex theories related to the study of travel and tourism
  • Transfer theoretical knowledge to design creative and innovative tourism related products and services
  • Implement creative entrepreneurial skills within a tourism oriented organization
  • Propose and generate business/departmental ideas based on specific economic and market situations, trends, and contemporary tourism practices.

Job Opportunities

  • Tour & Travel Agencies
  • Tour Guide in all the National Parks in Uganda & East Africa
  • Freelance Tour Guide
  • Guiding in Museums and Historical Sites
  • Tourist Information Centers
  • Hotels
  • Tourism Authorities/Organizations
  • Airlines
  • Airport
  • Exhibitions
  • Destination Management Companies
  • Conservation Organizations

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