This course is intended for those individuals who are interested in obtaining extensive knowledge related to the world of travel and tourism and obtaining a qualification to become licensed tour guides in Uganda. The Certificate program of studies will prepare students who would like to pursue a Diploma in Tourism studies. It also focuses on the skills and competencies required by Travel Agents, Tour Operators, and the Hotel industry.

Key Learning Outcomes

At the end of the course the student will be able to:

• Understand the role of the tour guide and manage the complex concepts of a well-organized tour
• Be creative in the design and management of historical tours
• Evaluate and anticipate customer expectations during the implementation process of tour guiding
• Understand and explain the detailed historical content of various itineraries and sites
• Manage individuals, small, medium, and big tour groups and ensure safety and customer satisfaction at all times
• Comprehend complex theories related to the study of travel and tourism
• Transfer theoretical knowledge to design creative and innovative tourism-related products and services
• Implement creative entrepreneurial skills within a tourism-oriented organization

Job Opportunities

• Tour & Travel Agencies
• Tour Guide in all the National Parks in Uganda & East Africa
• Cruise Lines
• Ferry Attendant
• Guiding in Museums and Historical Sites
• Tourist Information Centres
• Conservation Organisations
• Events
• Airports

Duration: 2 years ( 4 semesters of study 4 weeks of holiday and a minimum of 3 months of internship at a recognized company or organization).