Diploma in Travel, Tourism & Hospitality Management

Course Description:

This course is intended for individuals who are passionate and sold-out to the industry of Travel, Tourism & Hospitality and are interested in obtaining extensive knowledge and practical skills related to the industry. The program targets individuals who will work as professional Tour Operators, Travel Consultants, Supervisors, Licensed Tour Guides, Hotel Managers, etc. This program of studies will primarily focus on the skills and competencies required by travel agents and tour operators and will also cover macro aspects of this dynamic industry including the Hotel Management. There is a high demand for professional human resources in the tourism and hospitality industry in Africa. Studying this course opens many doors to work in any country in the region.

Key Learning Outcomes

At the end of the course the student will be able to:

Start and manage a Tour & Travel Company
Organize and manage trade fairs, exhibitions and other events in both the Tourism & Hospitality Industries
Understand the role of the tour guide and manage the complex concepts of a well-organized tour
Be creative in the design and management of historical tours
Evaluate and anticipate customer expectations during the implementation process of tour guiding
Understand and explain the detailed historical content of various itineraries and sites
Manage individuals, small, medium, and big tour groups and ensure safety and customer satisfaction at all times
Manage both ordinary, VIPs and VVIPs clients
Display skills to manage Hotels, Resorts, Lodges, Conferences, and Events
Comprehend complex theories related to the study of travel and tourism
Transfer theoretical knowledge to design creative and innovative tourism-related products and services
Implement creative entrepreneurial skills within a tourism-oriented organization
Propose and generate business/departmental ideas based on specific economic and market situations, trends, and contemporary tourism practices.
Job Opportunities

Tour Companies
Tour & Travel Agencies
Tour Guide in all the National Parks in Uganda & East Africa
Freelance Tour Guide
Guiding in Museums and Historical Sites
Tourist Information Centers
Hotels
Tourism Authorities/Organizations
Airlines
Airport
Exhibitions
Destination Management Companies
Conservation Organizations

Here at TIEA, we strive to offer you the possibility of specializing in the various segments that fall under the Travel, Tourism & Hospitality industry, but also strengthening your opportunities to reach the wider spectrum of the industry. We are equipping human Resources, keeping in mind the new trends of the industry and benchmark with our partners in the sector to get to know the new dynamics of training needs.

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